+61 3 93115180 info@scm.vic.edu.au

Diploma of Hospitality Management

Diploma of Hospitality Management

Student Course Guide
SIT50422- Diploma of Hospitality Management

Course CodeSIT50422
Course NameDiploma of Hospitality Management (Release 2)
Course TypeAccredited
Course LevelDiploma
Course Location18 Withers Street, Sunshine, VIC, 3020
Course DurationFulltime: 87 weeks + 13 weeks holiday
Enquiries Phone03 9311 5180
Emailinfo@scm.vic.edu.au
Course OverviewThis qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming. The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice. No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication
Credit Transfer‘Credit Transfer’ (CT) is a process that provides students with agreed and consistent credit outcomes for components of a qualification based on identified equivalence in contact and learning outcomes between matched qualifications. The process of transferring credit from a previously obtained unit of competency into a unit of competency the student is enrolling into represents the granting of exemption or credit by SCM to students for units of competency completed under accredited training. These unit codes must identically match the units that you are applying for credit. Where the unit code is not identical, the student is to be referred to the Compliance Manager for further discussion. SCM’s Credit Transfer Policy on applying for credit transfer can be located on our website.
Recognition of Prior Learning (RPL)Prior to commencement, a review of each student’s previous education, training and work experience will be conducted in order to determine if there is a need to recognise existing competencies through recognition of prior learning. An RPL process is in place for learners who wish to gain either recognition for an individual unit or the complete Qualification. Students may either directly apply for RPL or may be identified during the pre-training review process and will be offered to undertake the RPL pathway by SCM College staff. SCM’s Recognition of Prior Learning (RPL) Policy on applying for RPL can be located on our website
Sequence of Delivery and Assessment/ Course StructureThis program will be delivered over 100 weeks. Learners are provided with learning resources, training manuals, assessment requirements. Delivery Weekly Hours: Each week, students will attend 20 hours of face-to-face training and assessment.

Download Course Brochure

Course Code SIT50422
Course Type Accredited
Course Location 18 Withers Street, Sunshine, VIC, 3020
Email info@scm.vic.edu.au
Course Overview This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming. The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice. No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication
Credit Transfer ‘Credit Transfer’ (CT) is a process that provides students with agreed and consistent credit outcomes for components of a qualification based on identified equivalence in contact and learning outcomes between matched qualifications. The process of transferring credit from a previously obtained unit of competency into a unit of competency the student is enrolling into represents the granting of exemption or credit by SCM to students for units of competency completed under accredited training. These unit codes must identically match the units that you are applying for credit. Where the unit code is not identical, the student is to be referred to the Compliance Manager for further discussion. SCM’s Credit Transfer Policy on applying for credit transfer can be located on our website.
Course Name Diploma of Hospitality Management (Release 2)
Course Level Diploma
Course Duration Fulltime: 87 weeks + 13 weeks holiday
Enquiries Phone 03 9311 5180
Recognition of Prior Learning (RPL) Prior to commencement, a review of each student’s previous education, training and work experience will be conducted in order to determine if there is a need to recognise existing competencies through recognition of prior learning. An RPL process is in place for learners who wish to gain either recognition for an individual unit or the complete Qualification. Students may either directly apply for RPL or may be identified during the pre-training review process and will be offered to undertake the RPL pathway by SCM College staff. SCM’s Recognition of Prior Learning (RPL) Policy on applying for RPL can be located on our website
Sequence of Delivery and Assessment/ Course Structure This program will be delivered over 100 weeks. Learners are provided with learning resources, training manuals, assessment requirements. Delivery Weekly Hours: Each week, students will attend 20 hours of face-to-face training and assessment.

Diploma of Hospitality Management (Release 2)

Duration Unit Code and Title Pre-Requisite Supersedes and is equivalent to Delivery mode
Week Sessions Face to Face Assessment Work-placement Unsupervised Activities Total Hours
4 20 SITXCCS015 Enhance customer service experiences Nil  SITXCCS007  60 20 N/A 8 88
3 15 SITXCCS016 Develop and manage quality customer service practices Nil SITXCCS008 40 20 N/A 6 66
1 5 SITXCOM010 Manage conflict NIL SITXCOM005 10 10 N/A 2 22
2 10 SITXFIN009 Manage finances within a budget NIL SITXFIN003  20 20 N/A 4 44
3 15 SITXFIN010 Prepare and monitor budgets Nil  SITXFIN004  40 20 N/A 6 66
5 25 SITXGLC002 Identify and manage legal risks and comply with law Nil SITXGLC001 – Non- Equivalent 80 20 N/A 10 110
2 10 SITXHRM008 Roster staff NIL SITXHRM002  20 20 N/A 4 44
3 15 SITXHRM009 Lead and manage people NIL  SITXHRM003 40 20 N/A 6 66
2 10 SITXMGT004 Monitor work operations NIL SITXMGT001 20 20 N/A 4 44
4 20 SITXMGT005 Establish and conduct business relationships NIL SITXMGT002  60 20 N/A 8 88
2 10 SITXWHS007 Implement and monitor work health and safety practices NIL SITXWHS003 20 20 N/A 4 44
Electives 
2 10 SITXFSA005 Use hygienic practices for food safety NIL  SITXFSA001 20 20 N/A 4 44
12 60 SITHCCC043* Work effectively as a cook SITXFSA005, SITHCCC027 Non- Equivalent 20 20 200 24 264
2 10 SITHCCC023* Use food preparation equipment SITXFSA005 SITHCCC001  20 20 N/A 4 44
4 20 SITHCCC027* Prepare dishes using basic methods of cookery SITXFSA005 SITHCCC005 60 20 N/A 8 88
2 10 SITHCCC028* Prepare appetisers and salads SITXFSA005 SITHCCC006  20 20 N/A 4 44
2 10 SITHCCC029* Prepare stocks, sauces and soups SITXFSA005 SITHCCC007 20 20 N/A 4 44
3 15 SITHCCC030* Prepare vegetable, fruit, eggs and farinaceous dishes SITXFSA005, SITHCCC027 Non- Equivalent 40 20 N/A 6 66
2 10 SITHCCC031* Prepare vegetarian and vegan dishes SITXFSA005, SITHCCC027 New Unit 20 20 N/A 4 44
2 10 SITHCCC035* Prepare poultry dishes SITXFSA005, SITHCCC027 Non- Equivalent 20 20 N/A 4 44
3 15 SITHCCC036* Prepare meat dishes SITXFSA005, SITHCCC027 Non- Equivalent 40 20 N/A 6 66
2 10 SITHCCC037* Prepare seafood dishes SITXFSA005, SITHCCC027 Non- Equivalent 20 20 N/A 4 44
3 15 SITHCCC041* Produce cakes, pastries and breads SITXFSA005 SITHCCC019  40 20 N/A 6 66
4 20 SITHCCC042* Prepare food to meet special dietary requirements SITXFSA005, SITHCCC027 Non- Equivalent 60 20 N/A 8 88
4 20 SITHCCC044* Prepare specialised food items SITXFSA005, SITHCCC027 Non- Equivalent 60 20 N/A 8 88
1 5 SITHCCC040* Prepare and serve cheese SITXFSA005 Non- Equivalent 10 10 N/A 2 22
2 10 SITHFAB025* Prepare and serve espresso coffee SITXFSA005  SITHFAB005  20 20 N/A 4 44
6 30 SITHPAT016* Produce desserts SITXFSA005 Non- Equivalent 80 40 N/A 12 132
87 435 Total Qualification Hour 980 560 200 174 1914
 

Qualifications and Recognition Outcome

Upon successful completion of the course requirements, the student will be awarded a SIT50422 –Diploma of Hospitality Management (Release 2) qualification.

Assessment

Participants will be advised of the assessment requirements at the beginning of each unit. Assessment will usually commence in the session following delivery and may take considerable time to complete both the theory and practical requirements. As this is a competency-based program, assessment continues throughout the program until the participant either achieves competency in the assessment tasks or a further training need is identified and addressed. The assessment process may include theory, projects and practical assessments.

Each unit has an individual assessment tool and mapping document which establishes the details assessment methodology including:

  • Outlining the assessment methods
  •  Providing instructions for the assessor
  • Providing instructions for the students
  •  Being mapped to the unit of competency through a separate mapping document
  • Ensuring assessment is summative
  • Formative assessment is provided throughout the course in terms of practice. This is achieved through using the tasks outlined in the learners’ resources as practice. These tasks are separate to the summative assessment process that concludes each unit of competency.

Pathways

Employment Pathways The SIT50422–Diploma of Hospitality Management (Release 2) provides a pathway to work in various organisations where business services are used; Employment pathways may include roles that include but not limited to:
  • Restaurants
  • Hotels
  • Catering Operations
  • Clubs,
  • Pubs
  • Cafes
  • Coffee Shops
  • Running a small business in these sectors Further Study Pathways Training Pathway from SIT50422- Diploma of Hospitality Management (Release 2) Upon successful completion of this qualification, students may undertake further training in the hospitality field to expand on their skills and knowledge such as
  • SIT60322 – Advanced Diploma of Hospitality Management (Release 1) Exiting Training Product Students who do not successfully complete the qualification will be issued with a ‘Statement of Attainment’ listing all units that have been successfully completed.

Determining Suitability Assessment

Pre-Training Review: The Pre-training Review is to be conducted within the Determining Suitability Review. It will consist of a self-assessment and series of questions that are relevant to identify the prospective student’s current academic and professional skills and knowledge. The pre-training review is conducted as a means of determining the appropriateness of the chosen qualification, any prior knowledge in the field and if it is a suitable training option in which the student chooses to study. Upon completion, the pre-training information is assessed and the outcomes recorded in the Determining Suitability Review. Suggestions are recorded and transferred to the trainer on the training plan. Language, Literacy and Numeracy Assessment Included in the Determining Suitability Assessment is the Language, Literacy and Numeracy (LLN) test. Students will be required to complete the LLN test to determine their level to be able to complete the course or be offered additional support prior to entry into a course. Students will be admitted into the respective courses only if their LLN test result is within the college specific required range outline in TAS (Training and Assessment Strategy) Sunshine College of Management Pty Ltd will not enrol an eligible individual where the qualification is at an inappropriate level for that student. In the event that minor gaps* are identified, Sunshine College of Management Pty Ltd will provide the student with support services to enable them to undertake the qualification. *minor gaps refer to forms of reasonable adjustment that will not compromise the qualification requirements. Upon completion of the Determining Suitability Assessment the authorised delegate is to provide feedback to the student regarding the suitability of the qualification to the student’s needs and indicate if any support services are required prior to application. This information can be placed on the last page of the training plan in the allocated space. Learning Style Assessment The learning Style assessment is designed to assess the prospective students learning style and what should be considered in;
  • How they learn
  • How they study and
  • How they should be assessed. The purpose of this assessment is to ensure that the way in which the prospective course is to be delivered is suitable to the student needs. Upon completing all areas, they assessment is tallied and the outcomes recorded in the Determining Suitability Review, suggestion are recorded and transfer to the trainer on the training plan.

Medical Issues

Upon enrolling into Sunshine College of Management Pty Ltd, we request that you disclose if you have any medical conditions as there may be contraindications to the course you wish to enrol into. Should you have a medical condition, you will be asked to provide Sunshine College of Management Pty Ltd with a certificate of capacity from your Doctor, clearing you and allowing you to participate in classes.

Policy and procedure

Upon enrolment and on your first day of class you will be provided with an orientation of the course and how it is structured. You will also be given a Student Handbook which outlines and covers all of Sunshine College of Management Pty Ltd.’s policies and procedures; inclusive but not limited to: Privacy policy, Complaints, Appeals, Withdrawals and other processes. For all forms relating to studying at Sunshine College of Management Pty Ltd, please refer to our website. www.scm.vic.edu.au or email info@scm.vic.edu.au.

Entry Requirements

Duration Unit Code and Title Pre-Requisite Supersedes and is equivalent to Delivery mode
Week Sessions Face to Face Assessment Work-placement Unsupervised Activities Total Hours
4 20 SITXCCS015 Enhance customer service experiences Nil  SITXCCS007  60 20 N/A 8 88
3 15 SITXCCS016 Develop and manage quality customer service practices Nil SITXCCS008 40 20 N/A 6 66
1 5 SITXCOM010 Manage conflict NIL SITXCOM005 10 10 N/A 2 22
2 10 SITXFIN009 Manage finances within a budget NIL SITXFIN003  20 20 N/A 4 44
3 15 SITXFIN010 Prepare and monitor budgets Nil  SITXFIN004  40 20 N/A 6 66
5 25 SITXGLC002 Identify and manage legal risks and comply with law Nil SITXGLC001 – Non- Equivalent 80 20 N/A 10 110
2 10 SITXHRM008 Roster staff NIL SITXHRM002  20 20 N/A 4 44
3 15 SITXHRM009 Lead and manage people NIL  SITXHRM003 40 20 N/A 6 66
2 10 SITXMGT004 Monitor work operations NIL SITXMGT001 20 20 N/A 4 44
4 20 SITXMGT005 Establish and conduct business relationships NIL SITXMGT002  60 20 N/A 8 88
2 10 SITXWHS007 Implement and monitor work health and safety practices NIL SITXWHS003 20 20 N/A 4 44
Electives 
2 10 SITXFSA005 Use hygienic practices for food safety NIL  SITXFSA001 20 20 N/A 4 44
12 60 SITHCCC043* Work effectively as a cook SITXFSA005, SITHCCC027 Non- Equivalent 20 20 200 24 264
2 10 SITHCCC023* Use food preparation equipment SITXFSA005 SITHCCC001  20 20 N/A 4 44
4 20 SITHCCC027* Prepare dishes using basic methods of cookery SITXFSA005 SITHCCC005 60 20 N/A 8 88
2 10 SITHCCC028* Prepare appetisers and salads SITXFSA005 SITHCCC006  20 20 N/A 4 44
2 10 SITHCCC029* Prepare stocks, sauces and soups SITXFSA005 SITHCCC007 20 20 N/A 4 44
3 15 SITHCCC030* Prepare vegetable, fruit, eggs and farinaceous dishes SITXFSA005, SITHCCC027 Non- Equivalent 40 20 N/A 6 66
2 10 SITHCCC031* Prepare vegetarian and vegan dishes SITXFSA005, SITHCCC027 New Unit 20 20 N/A 4 44
2 10 SITHCCC035* Prepare poultry dishes SITXFSA005, SITHCCC027 Non- Equivalent 20 20 N/A 4 44
3 15 SITHCCC036* Prepare meat dishes SITXFSA005, SITHCCC027 Non- Equivalent 40 20 N/A 6 66
2 10 SITHCCC037* Prepare seafood dishes SITXFSA005, SITHCCC027 Non- Equivalent 20 20 N/A 4 44
3 15 SITHCCC041* Produce cakes, pastries and breads SITXFSA005 SITHCCC019  40 20 N/A 6 66
4 20 SITHCCC042* Prepare food to meet special dietary requirements SITXFSA005, SITHCCC027 Non- Equivalent 60 20 N/A 8 88
4 20 SITHCCC044* Prepare specialised food items SITXFSA005, SITHCCC027 Non- Equivalent 60 20 N/A 8 88
1 5 SITHCCC040* Prepare and serve cheese SITXFSA005 Non- Equivalent 10 10 N/A 2 22
2 10 SITHFAB025* Prepare and serve espresso coffee SITXFSA005  SITHFAB005  20 20 N/A 4 44
6 30 SITHPAT016* Produce desserts SITXFSA005 Non- Equivalent 80 40 N/A 12 132
87 435 Total Qualification Hour 980 560 200 174 1914
 

Upon successful completion of the course requirements, the student will be awarded a
SIT50422 –Diploma of Hospitality Management (Release 2) qualification.

Participants will be advised of the assessment requirements at the beginning of each unit.
Assessment will usually commence in the session following delivery and may take considerable
time to complete both the theory and practical requirements. As this is a competency-based
program, assessment continues throughout the program until the participant either achieves
competency in the assessment tasks or a further training need is identified and addressed.
The assessment process may include theory, projects and practical assessments.
Each unit has an individual assessment tool and mapping document which establishes the
details assessment methodology including:

  • Outlining the assessment methods
  •  Providing instructions for the assessor
  • Providing instructions for the students
  •  Being mapped to the unit of competency through a separate mapping document
  • Ensuring assessment is summative
  • Formative assessment is provided throughout the course in terms of practice. This is
    achieved through using the tasks outlined in the learners’ resources as practice. These
    tasks are separate to the summative assessment process that concludes each unit of
    competency.

Employment Pathways
The SIT50422–Diploma of Hospitality Management (Release 2) provides a pathway to work in
various organisations where business services are used; Employment pathways may include
roles that include but not limited to:

  • Restaurants
  • Hotels
  • Catering Operations
  • Clubs,
  • Pubs
  • Cafes
  • Coffee Shops
  • Running a small business in these sectors
    Further Study Pathways
    Training Pathway from SIT50422- Diploma of Hospitality Management (Release 2)
    Upon successful completion of this qualification, students may undertake further training in the
    hospitality field to expand on their skills and knowledge such as
  • SIT60322 – Advanced Diploma of Hospitality Management (Release 1)
    Exiting Training Product
    Students who do not successfully complete the qualification will be issued with a ‘Statement of
    Attainment’ listing all units that have been successfully completed.

Pre-Training Review:
The Pre-training Review is to be conducted within the Determining Suitability Review. It will
consist of a self-assessment and series of questions that are relevant to identify the prospective student’s current academic and professional skills and knowledge.
The pre-training review is conducted as a means of determining the appropriateness of the
chosen qualification, any prior knowledge in the field and if it is a suitable training option in
which the student chooses to study.
Upon completion, the pre-training information is assessed and the outcomes recorded in the
Determining Suitability Review. Suggestions are recorded and transferred to the trainer on the
training plan.

Language, Literacy and Numeracy Assessment
Included in the Determining Suitability Assessment is the Language, Literacy and Numeracy
(LLN) test. Students will be required to complete the LLN test to determine their level to be able
to complete the course or be offered additional support prior to entry into a course. Students
will be admitted into the respective courses only if their LLN test result is within the college
specific required range outline in TAS (Training and Assessment Strategy)
Sunshine College of Management Pty Ltd will not enrol an eligible individual where the
qualification is at an inappropriate level for that student. In the event that minor gaps* are
identified, Sunshine College of Management Pty Ltd will provide the student with support
services to enable them to undertake the qualification.
*minor gaps refer to forms of reasonable adjustment that will not compromise the qualification
requirements.
Upon completion of the Determining Suitability Assessment the authorised delegate is to
provide feedback to the student regarding the suitability of the qualification to the student’s
needs and indicate if any support services are required prior to application. This information can
be placed on the last page of the training plan in the allocated space.

Learning Style Assessment
The learning Style assessment is designed to assess the prospective students learning style
and what should be considered in;

  • How they learn
  • How they study and
  • How they should be assessed.
    The purpose of this assessment is to ensure that the way in which the prospective course is to
    be delivered is suitable to the student needs.
    Upon completing all areas, they assessment is tallied and the outcomes recorded in the
    Determining Suitability Review, suggestion are recorded and transfer to the trainer on the
    training plan.

Upon enrolling into Sunshine College of Management Pty Ltd, we request that you disclose if
you have any medical conditions as there may be contraindications to the course you wish to
enrol into. Should you have a medical condition, you will be asked to provide Sunshine College
of Management Pty Ltd with a certificate of capacity from your Doctor, clearing you and allowing
you to participate in classes.

Upon enrolment and on your first day of class you will be provided with an orientation of the
course and how it is structured. You will also be given a Student Handbook which outlines and
covers all of Sunshine College of Management Pty Ltd.’s policies and procedures; inclusive but
not limited to: Privacy policy, Complaints, Appeals, Withdrawals and other processes. For all
forms relating to studying at Sunshine College of Management Pty Ltd, please refer to our
website. www.scm.vic.edu.au or email info@scm.vic.edu.au.

Image

Acknowledgement of Country

We acknowledge the Traditional Custodians of the land on which we operate, and we pay our respects to their Elders, past, present and emerging.

Sunshine College of Management

Sunshine College of Management Pty Ltd | ABN: 40 122 957 199 trading as Sunshine College of Management is a Registered Training Organisation (RTO 121908) and a Registered provider of the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS 02835G). All of the courses provided by Sunshine College of Management are Nationally Accredited Courses and a list of courses that are on its Registered Training Organisation scope can be found on training.gov.au and all courses that are also approved for delivery to international students under SCM CRICOS registration can be found on cricos.education.gov.au.

Contact Sunshine Campus

18 Withers Street Sunshine - 3020

Telephone: +61 3 93115180

E-mail: info@scm.vic.edu.au

RTO ID: 121908 | CRICOS Provider Number: 02835G | ABN: 40 122 957 199 | PRIVACY POLICY

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Disclaimers

  • Sunshine College of Management Pty Ltd is an equal opportunity college of Vocational Education and Training and encourages people with disabilities to apply to either work or study at its college.

  • Your Personal Information may be disclosed in a number of circumstances including the following:

    • Third parties where you consent to the use or disclosure; and
    • Where required or authorised by law.

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